Virtual Care

Virtual care allows patients and doctors to connect and provide clinical support when we are not in the same physical location.  It involves a safe and secure connection (that is never recorded or stored) which allows doctors to evaluate your symptoms and make a plan of action together.  Just like an in-person appointment, the goal of a virtual care appointment is to improve your health outcomes.

Just like an in-person appointment, we will conduct a thorough history (and rule out any conditions that are not appropriately treated through virtual care) and conduct our examination through virtual care.  We will be able to provide a diagnosis and education, teach and review exercises and self-care strategies through the video consultation, and send you rehabilitation exercises, ergonomic advice and education that is custom and specific to you.  Studies have shown that virtual care appointments are effective for improving pain and function, and both patients and doctors are satisfied with the convenience and benefits of virtual care. 

Please note: In order to access a virtual care appointment, you will require internet access and a computer or phone with camera. 


  1. Cottrell MA, Galea OA, O’Leary SP, et al. Real-time telerehabilitation for the treatment of musculoskeletal conditions is effective and comparable to standard practice: a systematic review and meta-analysis. Clin Rehabil 2017;31(5):625-38. doi: 10.1177/0269215516645148 [published Online First: 2016/05/04]
  2. Kairy D, Lehoux P, Vincent C, et al. A systematic review of clinical outcomes, clinical process, healthcare utilization and costs associated with telerehabilitation. Disabil Rehabil 2009;31(6):427-47. doi: 10.1080/09638280802062553 [published Online First: 2008/08/23]
  3. Grona SL, Bath B, Busch A, et al. Use of videoconferencing for physical therapy in people with musculoskeletal conditions: A systematic review. J Telemed Telecare 2018;24(5):341-55. doi: 10.1177/1357633X17700781 [published Online First: 2017/04/14]
  4. O’Brien KM, Hodder RK, Wiggers J, et al. Effectiveness of telephone-based interventions for managing osteoarthritis and spinal pain: a systematic review and meta-analysis. PeerJ 2018;6:e5846. doi: 10.7717/peerj.5846 [published Online First: 2018/11/07]
  5. Gialanella B, Ettori T, Faustini S, et al. Home-Based Telemedicine in Patients with Chronic Neck Pain. Am J Phys Med Rehabil2017;96(5):327-32. doi: 10.1097/PHM.0000000000000610 [published Online First: 2016/09/02]